The shop features samples as well as archival styles that are sale for 80-85% off retail.

Quantities are limited with select sizing. Each item shown is the only pair available at this time.

Samples may show signs of gentle wear or slight imperfections. Imperfections include scuffed bottoms, minor tonal differences in materials, and slight variations in detailing that is inconsistent with production quality styles. Any flaws will be depicted in the product images.

Archival styles are from previous seasons that are in new, unworn condition that will be shipped in its original packaging. These items are indicated by the "New With Box" label.

We accept orders with Mastercard, Visa, American Express, Discover, PayPal, Apple Pay, and Google Pay.

We do not accept Matisse gift cards, Matisse Insider Rewards coupons, or any promotional discount codes offered at www.matissefootwear.com

We're happy to offer free ground shipping on all orders. There are no express shipping options at this time.

All orders will be shipped out the next Monday following the closing of the shop. Once orders are fulfilled, tracking information will be sent via email.

Sample items will not be shipped in commercial packaging (branded shoe box, tissue paper, stuffing) but will be shipped in protective packaging to ensure no damage occurs during transit.

No international or non-continental US orders at this time.

Please ship to a secure address. Matisse is not responsible for lost or stolen packages and is unable to replace or refund orders not received. In the event that your package is missing, please contact the carrier and we will work with you to help resolve any issue.

All sales are final once shipped and items cannot be returned, refunded, or exchanged. This policy extends to archival styles as well.

If you need to cancel or modify your order, please reach out to us immediately. We will be unable to cancel or modify orders once they ship out.

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